General Questions
What is your hair quality?
All bundles are 100% Virgin Hair. All units are created with 100% Virgin Hair.
Why choose glueless wigs?
JaeWay Extensions Glueless wigs are perfect for everyone. There is minimum time required in styling hair for the day, allowing you to be ready to slay with a fraction of the cost for a salon install/style on a daily basis.
When will my wig arrive?
Processing time for pre-order wigs, Custom Wigs, Wig revamps, Bundles are 7 business days. Shipping time is 4-7 business days. International shipping times estimate 5-7 business days. Business days are Monday-Friday. Overnight shipping happens after the processing time, not immediately after placing your order. Holidays are not included. Please note that orders placed over the weekend will begin the processing time the following business day. The address on your billing information must match your shipping address.
Can I change my order?
Once your order is placed, it cannot be modified, canceled, exchanged or refunded. Please ensure the sizing of your wig is correct prior to checkout. Please carefully review your entire order prior to checkout.
What if my wig doesn't fit?
JaeWay Extensions is not responsible for any improperly fitted wigs. Before purchasing a unit, please be sure to properly measure your head. Wig measuring is based on the circumference of your head in inches, measured with measuring tape. Please do this prior to selecting cap size.